How to sell a bad cryptocurrency trading product/service?
So my managers are telling us to sell our product/service. We're a cryptocurrency exchange like Binance, CoinEx, OKEX, Bitfinex, and so on. In our industry, here are the most important factors
Liquidity (basically transaction fee rates)
Here's the problem. Our general manager already admits that we're technologically behind compared to our competitors, in all stages of the sale. Our CS team seems overworked and undermanned because they work as CS for my boss' other businesses. Actually, our platform developers and dealers are also working for the forex broker business of our boss. We're tied to a third-party liquidity provider that calls the shots when it comes to our platform development plans. Our general manager seems attached to this liquidity provider as well. Worst of it all, our managers are telling us to create sales promos like free trading capital, referral programs, affiliate programs, zero fee programs, and so on. We tried this once but people don't push through with trading on our platform because our CS team is so slow to process deposit, withdrawal, and customer requests and inquiries. Plus, the platform has bugs. What should we do now? Do we push through with finding new customers despite offering substandard service? How can we sell a service of such level?
PRE-MARKET MOVERS: $FOSL $DBVT $NSPR $ZSAN $CMG $BLDP $TWLO $OLED $DGAZ $RIOT $BIDU $TEUM $DPW ROCKET BOT - FINVIZ TOP GAINERS - FINVIZ TOP LOSERS Crypto Watch List: BTC LTC GAS NEO XRP ETH WTC ETC XRB PPT SALT LEND VEN XLM XVG OMG POE EOS SC ZCL ICX FUN STEEM COIN MARKET CAP - COINDESK NEWS - RISING/FALLING Disclaimer: The opinions in this thread and forum are solely the opinions of the individual account holders and contributors. The info should not be regarded as investment advice or as a recommendation of any particular security. All investments entail risks. As with most things in life, caveat emptor.
I work as a Customer Support Representative at a Forex broker. Clients approach me via Live Chat and ask various questions. Sometimes they need to send information via email in order for us to process their request/issue. This usually happens when we cannot resolve it on the spot. Client: The website says may password is too simple. It says that I need to add a number, capital letter and to have at least 8 characters. What should I do? Me: Just follow the instructions. Client: I can't understand them. Give me an example please? Me: Aaaa1111 Client: Can it be Aabb1234? Me: Yes. Another case: Client: I have this issue, how to fix it? Me: Send this info to CSmail. Client: Can't I send it to marketing? Me: You can, but they will not help you. Client: So what should I do? Me: Send it to CSmail. Client: Will they help me? Me: Yes. Client: So to conclude - marketing will not help me, and CS will. Me: Yes. Client: So where should I send the info? At this point I would have shot myself with a shotgun if I had one.
Salut à tous. Voici un panorama des possibilités de placement actuellement offerts en France. Dès que nous aurons un wiki j'y mettrai ce contenu que chacun puisse contribuer. Edit: Du Gold ? Merci beaucoup ! Évaluation:
Un rendement de plus en plus faible mais l'absence d'imposition et la disponibilité immédiate en fait un support idéal pour l'épargne de précaution. Y placer 6 mois de salaire. Utiliser un Livret jeune ou LEP si possible avant un livret A.
Disponible sous plafond de ressources (19k€ de revenus par an max pour un célibataire), à utiliser avant le livret A si éligible.
Comptes à terme
Variable (0,5 %)
IR + CS
Bloqué entre 1 et 5 ans
Rendements très faible, imposition des bénéfices, épargne bloquée, les comptes à terme des banques n'ont actuellement aucun intérêt
typiquement 0,5 %, taux promotionnels jusqu'à 3%
IR + CS
Rendements très faible, imposition des bénéfices, les livrets bancaires sont utiles seulement pour placer temporairement des liquidités disponibles
Variable, moins de 0,5%
IR + CS
Les SICAV monétaires n'offrent plus que des rendements quasiment nuls
-100% à +10000%
IR + CS
Produits à effet de levier qui permettent d’amplifier les variations d’un actif à la hausse comme à la baisse. Autant jouer au casino c'est moins risqué. Seules les banques qui les commercialisent gagnent de l'argent avec les warrants.
-100% à +10000%
IR + CS
Produits à effet de levier qui permettent de jouer sur les marchés des devises. Déconseillé aux particuliers.
Aucun risque (fonds euros) / Risque élevé (unités de compte)
Pas de blocage mais imposition des bénéfices si retrait avant 8 ans
LE support pour construire et transmettre un patrimoine. Ouvrez-en une aujourd'hui pour prendre date. Aussi pour les enfants, dès leur naissance, plutôt qu'un livret A. Attention aux frais: privilégier les assurances vies en lignes sans frais sur les versements et pas plus de 0,6% par an de frais de gestion. Ne pas ouvrir son assurance-vie dans une grande banque. Ne pas tout placer sur le fonds en euros, affecter une partie sur des unités de compte pour dynamiser (en fonction de la tolérance au risque). Permet également de transmettre 150k€ en franchise de droits de succession.
Aucun risque (supports monétaires) à risque élevé (supports actions)
5 ans mais nombreuses possibilités de déblocage
Le PEE est doublement intéressant: les gains sont défiscalisés et l'employeur peut abonder les versements (jusqu'à les tripler, plafond de 3400€/an) également sans imposition des abondements employeur.
Plafond bas, rémunération quasi-nulle, le CEL n'a aucun intérêt
Variable, moins de 1%
IR + CS
Les SICAV obligataires n'offrent pas actuellement de performances attirantes pour cause de taux faibles.
Performance de la bourse moins frais
IR + CS
Les SICAV actions sont un moyen efficace de dynamiser son épargne mais supportent des frais supérieurs aux trackers. A placer dans une AV ou PEA pour éviter IR sur bénéfices.
Performance de la bourse + dividendes (2%/an)
Risque élevé à très élevé en fonction du secteur choisi
IR + CS
Les trackers permettent de dynamiser son épargne avec un minimum d'effort et de frais. A placer dans une AV ou PEA pour éviter IR sur bénéfices.
Actions en direct
Performance de l'action individuelle + dividendes (néant à 5% selon l'action)
Risque élevé à très élevé en fonction de l'action choisie
IR + CS
Les actions en direct sont à réserver à des investisseurs avertis pour une faible partie du patrimoine. A placer dans une AV ou PEA pour éviter IR sur bénéfices.
Epargne long terme (+10 ans)
Commentaire / Recommandations
SCPI (Société civile de placement dans l'Immobilier
Variable dans les 5% historiquement
Risque moyen lié à l'évolution des prix immobiliers
CS + IR mais généralement effacé par un déficit foncier
Pas de blocage mais marché de la revente limité et lent
Excellent support pour investir dans l'immobilier sans contraintes avec l'objectif d'un complément de revenus pour la retraite ou pour devenir rentier. Les frais importants à l'entrée en font un placement de long terme.
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They are a binary options trading platform and until recently, allowed customers to make deposits using credit/debit cards, bank accounts, paypal and bitcoin. I have a fully funded account with them and when trading I realized that the platform had everything stacked against me (20 years capital markets experience). The bid-ask spread on GBP/USD and USD/JPY were at least 7 pips sometimes even as high as 13. This is ridiculous territory for forex. Further more, once you place the order, a confirmation screen pop up for 2 seconds where you can cancel the order. The price in the confirmation screen is very different from the order price and if you don't cancel it in those 2 seconds (yes, 2 whole seconds), the order get executed for that undesirable price. Why doesn't the confirmation screen show the entry price, and if it cannot get executed at desired price or better, why not just cancel the order. Why give the client 2 seconds to decide on an execution on an incorrect price point? Lastly, their turnover requirement. They said I need to turnover the balance (to match my account balance) in my account until I am allowed to withdraw it. They want an opportunity to steal the entire friggin' thing. Why a "financial" institution requires a turnover requirement is beyond me. But then the CS staff clarified it "we provide a platform and we need the turnover to pay for the platform." It's a good thing they asked for my money and not my first born because I didn't read their policy statement. Are they a gambling institution or financial one with fiduciary responsibilities? Also, on Dec 8th they stopped accepting US customers for non compliance I'm assuming. Can I dispute the transactions on a MasterCard as service not as expected?
As a freshman CS student, projects are something that I should definitely be doing... and with this upcoming winter break I'll have a lot of time for that. I like stuff with algorithms, I like gambling, but I have small capital and want to keep it legal...so I thought, why not Forex? I was thinking of parsing through live data and finding some cool indicators or something along those lines (though, I'm sure this has been done thousands of times). But I could definitely do something more creative. It could be a simple web app, straight up software, mobile app, or whatever. If you have any ideas I would love to hear!
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